Privacy Policy
Last updated: 17/01/2026
YU Dive Khao Lak operates https://yu-dive.com (the “Website”).
This Privacy Policy explains how we collect, use, and protect your personal data in accordance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
Who We Are
Website: https://yu-dive.com
Business name: YU Dive Khao Lak
Location: Thailand
Contact email: [add your contact email]
What Personal Data We Collect and Why
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help detect spam.
An anonymized string (hash) created from your email address may be shared with the Gravatar service. Gravatar’s privacy policy is available at https://automattic.com/privacy/. After comment approval, your profile picture may be publicly visible.
Contact Forms & Inquiries
When you contact us through forms or email, we collect:
- Name
- Email address
- Message content
This data is used only to respond to inquiries, provide diving information, and manage bookings. We do not use it for unsolicited marketing.
Bookings & Customer Communication
If you book diving trips, courses, or excursions with us, we may collect necessary personal details to:
- Process reservations
- Communicate trip details
- Comply with legal or insurance requirements
Payment processing is handled by third-party providers, and we do not store full payment details on our servers.
Cookies
We use cookies to:
- Improve user experience
- Save comment details for convenience
- Maintain login sessions (for registered users)
You can disable cookies through your browser settings. Some website features may not function properly without cookies.
Embedded Content
Articles may include embedded content (e.g. videos, images, maps). Embedded content behaves as if you visited the external website directly and may collect data or use cookies.
Analytics & Website Performance
We may use analytics tools to understand website usage and improve our services. These tools may collect anonymized data such as:
- Pages visited
- Device type
- General location (country/city)
This data helps us improve website performance and user experience.
Who We Share Your Data With
We do not sell or rent personal data.
Data may be shared only with:
- Website hosting providers
- Spam detection services
- Payment processors (when required)
- Legal authorities if required by law
How Long We Retain Your Data
- Comments and metadata: retained indefinitely
- Contact form messages: retained only as long as necessary for communication
- Booking records: retained as required for legal, administrative, or insurance purposes
Your Rights Under GDPR
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent at any time
- Request data portability
- File a complaint with a data protection authority
To exercise your rights, contact us at: [your email]
Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services.
Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.